Right of revocation

Right of revocation for consumers

If you conclude this agreement as a customer (in terms of § 13 BGB), you can revoke it within 14 days without having to provide reasons. The revocation period is 14 days and starts on the day the contract has been concluded. To enact your right of revocation, you must inform Crypto Coffee with a declaration (e.g. via a written letter, a fax or an e-mail) about your decision to revoke the contract.

The revocation has to be sent to:


Consequences of revocation

If you revoke this contract, we, in general, have to return all payments which we have received from you, including delivery costs. This has to be done immediately, at the latest 14 days later, starting on the day your message about the revocation has reached us. For returning the payment, we will use the same means of payment which you have used for the initial transaction, unless something different has been agreed upon with you explicitly; in no case fees will be computed for this return transfer.

This is not true, however, if you have demanded that the services are already rendered during the revocation period. In this case, you have to pay us an appropriate amount which equals the the ratio of the services already rendered in relation to the total services intially intended for the contract, up to the point when you informed us about the enactment of your right of revocation regarding the contract. Advances rendered by you will be withheld, in general. This is true in particular for yearly costs of ordering Internet domains. The reason for this is that these Internet domains are ordered individually according to your wish from the responsible registry and such orders have to be paid by us for one year in advance.

Due to the installation and start of operation of the hosting services ordered by you (setup and configuration of the web space or server, the domain or the colocation space as well as the Internet uplink required, setup of upgrades, etc.), which we are contractually obligated to perform, we explicitly reserve the right to demand appropriate compensation for lost value if the costs for the services rendered by us in relation to the total services intended for the contract are not covered by your advances.